Schedule
| 8:00 – 8:30
am |
Registration |
| 8:15 - 8:45
am |
Breakfast, Networking, Visit Displays &
Shopping |
| 8:45 – 9:00 am |
Welcome |
| 9:00 -
9:25am |
Networking Activity |
| 9:30 – 10:55 am |
Break Out Session
#1
Read more below |
| 11:00am - 12:20
pm |
Break Out Session #2
Read more below
|
| 12:25pm |
Network
Update |
| 12:30 - 1:15
pm |
Lunch, Networking,
& Visit Vendors |
| 1:20 - 2:40
pm |
Break Out Session
#3
Read more below |
| 2:45 - 3:45
pm |
Keynote |
| 3:45
pm |
Closing remarks and
prizes |
| 4:00
pm |
Shopping at the
Vendor's Area |
Schedule is
subject to change
Break Out Session Choices
Seating is Limited for Each Workshop – So First Come, First Served to Your Top Three (3)
Choices
|
Using Social
Media for Work & Advancement
Shannon Kinney, Founder and Client Success Officer for Dream Local
Digital
|
Wondering how to best utilize social media to meet new prospects and peers? To find
a job or strengthen your career? Need an edge in promoting yourself, your business or
organization? In this session, we’ll explore opportunities to utilize social media to get your
business message out, and for personal and professional networking and to manage your
career. |
|
Upgrading Your Customer Service Skills
Julie Johnston, Senior Supervisor
for LL Bean
|
The benefits of upgrading your customer service skills are
numerous. Improved performance can translate into more sales, raises, promotions, and greater
personal satisfaction. Take your customer service skills to the next level by attending this
interactive workshop which includes tips and techniques to serve customers and improve your
performance. |
|
Dealing with Difficult People
Denise Buzzelli, Piscataquis Chamber of Commerce.
|
When you read the title “dealing with difficult people”, does
someone specific come to mind? Could it be a boss, a co-worker, or even a family
member? At the heart of every human being is a need to be understood. When the need is
not met, emotions can give way to frustration, conflict, and potentially anger. Under the
loud or disrespectful tone of an argumentative person, there is often
something deeper fueling the behavior. This workshop will provide you with essential
strategies for seeing past the behavior of a person, to the core of what he or she really
desires. |
|
Establishing Credibility and Communicating
Self-Worth
Jane Searles, Regional Manager
for Women, Work & Community
|
As an administrative, clerical or support worker establishing your
credibility is very important. Knowing how to dress the part, how to walk the walk and talk
the talk, knowing where you fit and being believable are all important to your success.
People who are credible are better able to build personal and professional relationships and get
things done. In this session we will cover the definition of credibility and how you
communicate that in your professional interactions. You’ll hear the mistakes some people make
and how not to make the same. You’ll see how big a part credibility plays in getting and
keeping the position and in advancement. |
|
Success as an
Entrepreneur
Panel of Local Small Business
Owners
|
Panel of Local Small Business Owners
So, you are thinking about becoming an entrepreneur? What does it take and what are the qualities
that will make you successful in a business? How do you get small business financing? Hear
from a panel of local small business owners who have achieved success in starting and growing their
business. You’ll have a chance to ask questions at the end of the session. |
|
Becoming a
Mentor
Panel of Local
Experts
|
Whether it is on the job with a peer or as
a community volunteer for youth programs and activities, mentors are in huge demand. This
panel discussion will cover the benefits of becoming a mentor and participants will gain insight
into what is effective and ineffective mentoring and where the opportunities are. The
session will end with an opportunity to ask questions. |
|
